Frequently asked questions

If you have any questions on the facilities, services or amenities offered by Hotel & Suites Le Dauphin Drummondville, you may find answers below in this list of the most frequently asked questions.

For further information, please contact Customer Service.

Need more answers? Contact our customer service

Does the hotel have an elevator?

Yes! We have two elevators in different areas of the hotel.

Does the hotel have a generator in the event of a power outage?

Yes! The hotel has a generator with the capacity to power the entire facility at all times.

Where are the closest liquor store and grocery store?

These shops are within walking distance of the hotel.

How far away is the hotel from Quebec City and Montreal?

Hotel & Suites Le Dauphin Drummondville is located between Montreal and Quebec City, about 60 minutes from Montreal and 75 minutes from Quebec City.

Can pets stay at the hotel?

Yes! We allow pets with a surcharge of $15 per day, plus taxes. Note that animals must be accompanied by their owners at all times.

Do you have cots and cribs available?

Yes! Our team will provide them on request, with a small surcharge subject to availability.

Do the rooms have internet access?

Yes! We offer complementary high speed Wi-Fi.

Does the hotel have conference, seminar and group meeting rooms?

Yes!  Hotel & Suites Le Dauphin Drummondville offers more than 27 fully equipped meeting rooms that accommodate up to 500 people.  Learn more on our Meeting Rooms page.

Do you offer long-stay rates?

Yes! We offer many types of rooms with special rates for long stays. To learn more contact our Customer Service department.

Where can I park my car, and how much does parking cost?

There’s extensive complementary parking around the hotel. Go for it!

Is smoking allowed in the hotel?

No. Our establishment is entirely smoke-free. The policy is to provide guests with a healthy environment. Thank you for your understanding.

What are the check-in and check-out times?

Check-in is 4 p.m. and check-out is 12 noon.

What are the hotel’s cancellation policies?

The cancellation policy is the same day by 4 p.m. for bookings by individuals who are not associated with a group or block of rooms. After 4 p.m., you will be charged the full room rate.

What are the pool hours?

Our indoor pool is open daily from 9 a.m. to 9 p.m.

Credit card authorization

The Hotel & Suites Le Dauphin Drummondville takes the security of their guest seriously.

We invite you to fill out this form and return it by email or fax.

For more informations about room reservations and security, please contact our hotel.

Credit card authorization

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