Frequently asked questions

If you have any questions on the facilities, services or amenities offered by Hotel & Suites Le Dauphin Drummondville, you may find answers below in this list of the most frequently asked questions.

For further information, please contact our Customer Service.


Need more answers? Contact our customer service

Does the hotel have an elevator?

Yes! We have two elevators in different areas of the hotel.

Does the hotel have a generator in the event of a power outage?

Yes! The hotel has a generator with the capacity to power the entire facility at all times.

Where are the closest liquor store and grocery store from the hotel?

There are a SAQ (liquor store) and a Super C (grocery store) right across the hotel. You’ll have to cross the Boulevard St-Joseph to get to them.

These shops are within walking distance of the hotel.

How far away is the hotel from Quebec City and Montreal?

Hotel & Suites Le Dauphin Drummondville is located between Montreal and Quebec City, about 60 minutes from Montreal and 75 minutes from Quebec City.


Can pets stay at the hotel?

Yes! We allow pets with a surcharge of $20 per day, plus taxes. Note that animals must be accompanied by their owners at all times.

Do you have cots and cribs available at the hotel?

Yes! Our team will provide them on request, with a small surcharge subject to availability.

Do the rooms have internet access?

Yes! We offer complementary high speed Wi-Fi all away round at the Hotel & Suites Le Dauphin Drummondville.

Does the hotel have conference, seminar and group meeting rooms?

Yes! Hotel & Suites Le Dauphin Drummondville offers more than 27 fully equipped meeting rooms that accommodate up to 500 people. Learn more on our Meeting Rooms page.

Does the hotel offer long-stay rates?

Yes! We offer many types of rooms with special rates for long stays. To learn more contact our Customer Service department.

Can I park my car at the hotel for free?

Of course! There’s even extensive complementary parking around the hotel. Go for it!

Is smoking allowed in the hotel?

No, our establishment is entirely smoke-free. We want to offer our guests an healty environment.

Thank you for your understanding!

What are the check-in and check-out times at the hotel?

You can check-in at the hotel at 4 p.m. and check-out at 11 a.m.

What are the hotel’s cancellation policies?

The cancellation policy is the same day by 4 p.m. for bookings by individuals who are not associated with a group or block of rooms. After 4 p.m., you will be charged the full room rate.

What are the hotel's pool hours?

Our indoor pool is open daily from 9 a.m. to 9 p.m.

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